Moore Mechanical

Very poor decision by Moore plumbing and heating. Lowe’s brought in a team of Islanders to install a new washer and dryer. They stepped on the baseboard and broke the waterline to the boiler. Then he wants to charge me $500 for a $175 TACO pump! After looking at the boiler, you could tell he just wanted to leave. He got mad as if I installed the damn boiler! When I told him I’m not an 80 year old lady that just got off the bus…he said “I can leave right now”. I should have showed him the door. He was supposed to look at the damage and give me an estimate for Lowe’s for $99. After his lecture he charged me $276! That’s not what I agreed on with Moore’s office before he came. The boiler was running fine and it’s cleaned every year. Since Lowe’s showed up it’s now looking like a $3,500 job but he will only replace the baseboard and maybe…just maybe, he might replace the burnt out pump as well. Moral of the story? Stay away from Moore’s boiler guy.

Very pleased with the Moore install team. Both Tony & Eric were extremely pleasant & polite, and obviously very knowledgeable about the installation and startup procedure for my equipment (Goodman furnace & ac). Pricing was fair and scheduling was quick. I highly recommend Moore Mechanical for hvac installation to anyone based on my experience.

I had Dustin here last week to fix a leak under the kitchen sink. He had to go under the trailer.He was done within an hour. Today I had Tyler here to cut and put a heat register in the bathroom. He also had to crawl under the trailer. He was done in a great time. They were both so nice and neither complained about crawling under the trailer. I would definitely recommend this company 100%. THANK YOU.

Tony & Jayden did a great job replacing our furnace. They were professional & courteous. Making sure to clean up after themselves and ensuring we understood what they did, why they did it and fully answer any questions we had

What an absolutely fantastic service call, your tech was prompt, courteous, and respectful of property. Within minutes, he had diagnosed the issue, explained it thoroughly and had replaced the faulty part. The tech also made recommendations for future preventive maintenance options, as well as making complete measurements for the eventual replacement of the furnace itself since it was 25 years old.

Antonio and his crew were wonderful! Very thorough, and gave us great customer service. My husband is ill, and we needed our heat on as soon as possible. Antonio got us in right away! We are very greatful for this as we had been without heat for two weeks. Thanks again for caring and accommodating us!

I had an emergency and they were able to get to me in less than 3 hours. Dustin did a great job with a pretty serious problem. He was kind, professional, and was done in less than an hour. Would highly recommend.

Great experience, had a plumbing issue in our older home. Called Moore mechanical and they actually answered their phone and were able to send someone up the following day. Had a new bathtub/shower faucet system in and water back on in good time frame..